Urgent action required: Tuesday 30 April 2024 is the deadline for submitting all pupil marks for the V Cert NEA. Read further guidance.
Approvals and registrations FAQs
Please use the categories below to find the relevant answer to your question.
How do I become an approved centre?
Find the qualifications you’re interested in offering on our qualification pages and click deliver this qualification. Once you’ve added everything you wish to gain approval for, click the basket icon and click 'apply for approval to start delivering'. You'll then be taken to our online application form.
Where can I locate the qualification codes for the programmes I want to gain approval for?
You can access the qualification codes using our qualification search. You should be able to locate the qualification by searching using a keyword or course title. When you go to the qualification page, the code will be in the ‘Reference number’ box. Alternatively, expand your search using the advanced search feature.
What are the costs involved in becoming an approved centre with NCFE?
Please see our latest Fees and Pricing document found in the Policies and Documents section.
What can I expect from an approval visit and how should I prepare for it?
Please refer to our preparing for an approval review page.
When should I apply for approval for T Levels?
Apply during the approval window ahead of starting to deliver in September of that calendar year. Approval cannot be gained a year in advance, for example, providers wishing to deliver from September 2025 should not apply in the 2024 window. Find out more about this year’s approvals.
How can I find out which qualifications I'm currently approved for?
You can view the qualifications that you’re currently approved for by logging into the Portal. Access the Programmes tab and filter your search to show only your approved programmes.
Do assessors/tutors need to hold a formal assessor qualification and how is this checked?
CVs are checked during all approval reviews including for T Levels; however, a specific assessor qualification is not specified – although best practice is to be working towards achieving this. The key in CVs is ensuring occupational specialism competence.
How can I make registrations with you?
You’ll need a Portal account to register your learners with us. You can register on the Portal by filling in your information on the Portal registration page.
Once you’re logged in, click the registrations tab and follow the steps to process your registrations. If you need further support, please use the Portal handbook.
How can I check if my learner is already registered?
Log in to the Portal and click the search tab. You can search using the learner’s forename, surname or date of birth.
Can I cancel a registration that I've made in error?
You can cancel a registration by sending an email to [email protected]. If the cancellation is made within 5 days of registration, you’ll be refunded the registration fee.
If outside of the 5 days you can withdraw your learners without any charge however the registration fee is not refunded.
The fee for this service can be found in our Fees and Pricing document.
Can I reinstate a learner that was previously registered?
A learner that has previously been cancelled cannot be reinstated and must be re-registered with us.
If the learner has been withdrawn they can be reinstated at any point within their two year registration period. Our customer support team will reinstate the learner for you.
Can I amend the name of a learner that I’ve registered?
You can amend a learner’s name when you claim their certificate on the Let’s Claim screen of the Online Certification process.
Using this function you can correct a spelling error in the learner’s name.