NCFE Level 2 Diploma in Business Administration
Ref:
601/3964/X
Sector:
Business, Administration and Law
Registration & certification fee:
£94.00
Level:
Level 2
Minimum entry age:
16
GLH:
229
TQT:
450
Credit value:
45
Important: This qualification will withdraw on 31 July 2024 and this is the last date we can accept learner registrations. The last date for certificate claims is 31 July 2026.
What does this qualification cover?
This qualification is designed for learners working in or looking to work in a business administration role or similar.
Who is it suitable for?
This qualification is suitable for learners aged 16 and above.
Support materials
Qualification specification (PDF | 647 KB)
Qualification specification (Word) (DOCX | 482 KB)
Purpose statement (PDF | 75 KB)
PLTS mapping (PDF | 130 KB)
Apprenticeship summary (PDF | 107 KB)
Skills CFA assessment strategy (PDF | 147 KB)
e-skills assessment strategy (PDF | 96 KB)
Support Handbook (PDF | 327 KB)
Unit breakdown
Communication in a Business Environment (H/506/1893)
Understand Employer Organisations (A/506/1964)
Principles of Providing Administrative Services (J/506/1899)
Principles of Business Document Production and Information Management (T/506/1901)
Manage Personal Performance and Development (L/506/1788)
Develop Working Relationships With Colleagues (R/506/1789)
Administer the Recruitment and Selection Process (A/506/1883)
Handle Mail (D/506/1813)
Organise Business Travel or Accommodation (D/506/1875)
Provide Reception Services (H/506/1814)
Provide Administrative Support for Meetings (H/506/1876)
Prepare Text From Notes Using Touch Typing (K/506/1815)
Manage Diary Systems (L/506/1807)
Collate and Report Data (L/506/1810)
Contribute to the Organisation of an Event (L/506/1869)
Employee Rights and Responsibilities (L/506/1905)
Prepare Text From Shorthand (M/506/1816)
Buddy a Colleague to Develop Their Skills (M/506/1895)
Store and Retrieve Information (R/506/1811)
Administer Finance (R/506/1890)
Prepare Text From Recorded Audio Instruction (T/506/1817)
Archive Information (T/506/1865)
Administer Human Resource Records (T/506/1879)
Produce Business Documents (Y/506/1809)
Produce Minutes of Meetings (Y/506/1812)
Meet and Welcome Visitors in a Business Environment (A/506/1799)
Health and Safety in a Business Environment (D/506/1794)
Use a Telephone and Voicemail System (K/506/1796)
Contribute to the Development and Implementation of an Information System (A/506/1916)
Monitor Information Systems (F/506/1917)
Develop a Presentation (K/506/1913)
Deliver a Presentation (M/506/1914)
Analyse and Present Business Data (M/506/1945)
Maintain and Issue Stationery and Supplies (Y/506/2295)
Use and Maintain Office Equipment (J/506/1868)
Using Email (M/502/4300)
Bespoke Software (F/502/4396)
Spreadsheet Software (F/502/4625)
Data Management Software (J/502/4559)
Presentation Software (M/502/4622)
Word Processing Software (R/502/4628)
Website Software (R/502/4631)
Deliver Customer Service (A/506/2130)
Participate in a Project (F/506/1934)
Processing Customers' Financial Transactions (F/601/8320)
Payroll Processing (T/505/1238)
Process Information About Customers (R/506/2134)
Develop Customer Relationships (Y/506/2149)
Understand the Use of Research in Business (A/506/1818)
Understand the Legal Context of Business (D/506/1939)
Principles of Marketing Theory (D/502/9928)
Principles of Digital Marketing (D/502/9931)
Principles of Customer Relationships (K/503/8194)
Understand Working in a Customer Service Environment (L/506/2083)
Know How to Publish, Integrate and Share Using Social Media (R/505/3515)
Exploring Social Media (F/505/6880)
Understand the Safe Use of Online and Social Media Platforms (L/505/3514)
Principles of Equality and Diversity in the Workplace (J/506/1806)
Principles of Team Leading (R/506/2294)