NCFE Level 2 Award for Resort Representatives | NCFE

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NCFE Level 2 Award for Resort Representatives

Ref:

600/7817/0

Sector:

Leisure, Travel and Tourism

Registration & certification fee:

£49.50

Level:

Level 2

Minimum entry age:

16

GLH:

70

TQT:

90

Credit value:

9

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Qual Details

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Unit breakdown
The Level 2 Award for Resort Representatives provides the skills, knowledge and understanding required to carry out the role of Resort Representative. It is ideal for those seeking employment as well as those already working in the industry without formal qualifications.
Support materials
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Qualification specification (PDF | 451 KB)

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DOCX
Qualification specification (Word) (DOCX | 427 KB)

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Qualification factsheet (PDF | 102 KB)

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Customer concern report (PDF | 88 KB)

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Incident report form (PDF | 83 KB)

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Property checklist (PDF | 85 KB)

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Support Handbook (PDF | 327 KB)

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Unit breakdown

Investigate Employment Opportunities for Resort Representatives (H/504/5709)

Understand the Role of a Representative in a Resort (Y/504/5710)

Prepare for the Start of the Holiday Season (D/504/5711)

Manage Airport and Transport Duties (H/504/5712)

Investigate the Role of the Children's Representative in a Holiday Resort (K/504/5713)

Investigate the Role of the Entertainment Representative in a Holiday Resort (M/504/5714)