Christmas office closure: We’re closing for the Christmas break from 5pm on Monday 23 December 2024 until 8:30am on Thursday 2 January 2025. Learn more.
Returning assessment papers
To help the process of returning assessment papers, we’ve outlined some key reminders to help you return the papers efficiently:
- Ensure any assessment papers and accompanying attendance registers (including unused papers) are despatched to us on the same day of the assessment wherever possible. If papers cannot be sent back to us on the scheduled day of the assessment, please ensure that they are despatched no later than the next working day.
- We offer the yellow label service for our T Level Technical Qualification core exam papers A and B, and paper-based Functional Skills assessment papers (English and maths only). View the instructions.
- Where an assessment is not eligible for yellow label, we’ll send you a white label within the assessment pack. Use this to arrange return, using a secure, traceable courier or postage service, such as Royal Mail Special Delivery or a comparable service. We would not consider Royal Mail Recorded Delivery to be an acceptable method of delivery, as this does not guarantee a tracking facility throughout the entire delivery process. You should obtain proof of postage/despatch for each packet of scripts, which must be retained until the results are published, in case of loss or damage.