Shaping Smarter Learning

We will reach more learners each year and enable them to experience transformational learning experiences that will equip them to flourish in their careers and lives. We’ll hold ourselves to account for delivering positive impacts for learners by measuring the difference we make to their choices, experiences and outcomes. We will continuously seek better ways to create inclusive, fair and high-quality learning and assessment for all. To do this, we’ll focus on finding creative ways to engage with those who are most under-served and have the greatest needs. We aim to grow our reach to one million learners by 2030.

We will increasingly specialise in aspects and areas of learning where we know we can deliver the maximum value to learners. We’ll do this by developing and maintaining deep expertise, and sector networks, focusing on meeting sector-specific needs. Our specialisms will enable us to concentrate our resources on supporting learners over their career and a lifetime of learning through delivering coherent and high-quality progression pathways. We’ll build upon existing areas of deep domain specialism, and strengthen NCFE’s position as experts in assessment. We’ll also continue to support our customers and learners with existing high-quality products and services outside of our specialisms.

We will continuously strive to find new, different, and better ways to support learners to experience transformational learning experiences and achieve the best possible outcomes. This will be achieved, in part, through diversification of our products and services to create new opportunities outside of our core qualification and end-point assessment services. Through achieving this objective, we’ll also reduce our dependency on government funded, regulated qualifications, providing us with a healthier mix and balance of income that will enable the charity to have a more stable, secure and sustainable future.

We will place the people we serve at the heart of our decision-making. We’ll continue to draw on the parallels between wanting every NCFE learner and colleague to flourish throughout their working career, enabled by our high-quality learning and development opportunities and solutions. We will continue to build rich and deep insight into what is needed to enable people and businesses to prosper and fulfil their potential, and we’ll utilise this insight to inform the development of products and services that will deliver maximum value for all customers and beneficiaries within our reach.

We will leverage our position as one of the largest vocational and technical awarding organisations, advocating for what is best for learners through using our vast experience, heritage, deep expertise, and rich sources of data and insight. We’ll build an even stronger understanding of employers, respond to their needs and support them to create healthy, vibrant and productive workplaces. Our approach will be evidence-based to ‘what works’, whilst also challenging current practices through research and innovation. We’ll collaborate with like-spirited organisations and people, seeking to harness the collective intelligence and resources from our sector, and beyond, helping to shape a system that is fair, inclusive, high-quality and fit for the future.