Learner support

Welcome to NFCE's dedicated learner support section - your one-stop shop for all learner queries. 

Our qualifications and content solutions are delivered by schools, colleges and independent training providers and, while we don’t work directly with learners, we can support you in a number of areas and assist with where best to direct your questions. 

Who is NCFE? 

We are a nationally recognised awarding organisation, which means we design, develop, and award qualifications. We work with hundreds of schools, colleges and training providers, across England, Wales and Northern Ireland, who deliver our qualifications to learners. 

You’ll find a wealth of information to help you succeed – from replacement certificates to how to find an approved centre near you.  

We’ll also advise you when you may need to direct your queries to your college or training provider. 

What can we help with?