V Cert service messages

Your monthly update (October 2025) 

Below you’ll find your monthly update for October 2025. This includes information on upcoming events, V Cert assessment materials, our non-exam assessments release, late registration fees, Joint Council for Qualifications instructions for conducting NEAs, standardisation and administrative training. eCertificates are also now available for your 2025 learners.  

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Summer 2025 results 

eCertificates are now available for your summer 2025 learners  

eCertificates for your V Cert learners who received their results in August are available from now (from Friday 3 October). You can access them via the Portal, and you don’t need to make any claims for these certificates. We’ll also print and dispatch a physical copy of your learners’ certificates to your centre, which you should receive in the next two weeks.    

We don’t issue partial certificates, as only learners who have completed both elements of the qualification and received an overall grade in summer 2025 are eligible for certification.    

Please be aware that for any learners with an open post-results request on Thursday 2 October, the certificate will be processed once your request has been completed. Whilst your post-results request is in progress, the result won’t appear in the Portal, and no eCertificate will be visible, or any physical copy dispatched.    

How to access eCertificates:  

• log in to the NCFE Portal and navigate to the Certification menu option 

• select eCertificates (you’ll require eCertificates permissions to be active on your Portal user account to access this screen) 

• search for your learners using batch number, product code, or other identifiable fields 

• select ‘View certificate’ for all relevant learners within the search outcomes 

• you can download multiple eCertificates at once by selecting multiple learners at a time then the ‘Request Multiple eCertificates’ option.  

Further details on how to access eCertificates can be found in our Portal User Guide. 

For learners who didn’t achieve this summer, or who wish to improve their overall grade, there is no opportunity to resit any individual component, but they can be registered and complete the qualification again in summer 2026.   

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Assessments 

V Cert live assessment material is now available   

Your assessment materials for our V Cert non-exam assessments (NEA) are now available to download.   

To access the live NEAs, first you need to register your learners in this assessment window, then you will be able to follow the steps below:    

• log in to the Portal 

• go to the 'Bookings' tab and click ‘View Assessments’ 

• search for a batch number or product code to find learners on the relevant qualification/assignment 

• select all learners by checking the box 

• scroll to the bottom and click ‘View Bookings’ 

• click on the desired component and a drop down will appear 

• click the material link to download it.    

Please ensure that you deliver this version to learners and delete the watermarked draft version that you may have previously downloaded.  

FAQs following the clarification window  

Thank you to everyone who asked questions via our webform during the clarification window. Now the assessment is live, we may be unable to answer questions about the materials directly as this could potentially compromise the integrity of the examination. Additionally, responding to individual queries may disadvantage other learners and centres if we can’t provide the same information to all participants at the same time.  

For additional information about V Cert delivery or regulatory questions, please refer to the JCQ guidance document 

If you have any queries regarding accessing the NEA, please contact our Customer Support team via [email protected].   

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Tutor guidance documents 

Tutor guidance documents are now available to download from our qualification webpages.  

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Training and events 

Standardisation training  

We’ve listened to your feedback, and standardisation training materials will now be available directly on our website instead of on our Portal. We’ve made this change to make access to these materials quicker and easier for you.  

The materials are available to download from each V Cert qualification page, located under ‘Support Materials’.  

This training will help you to review NEA tutor guidance and marking bands, align assessment decisions across teams and reflect on Chief Examiner/Moderator Reports from summer 2025. We recommend all staff involved in assessment complete this training as part of your annual standardisation activities.  

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Administration training  

Administration training materials are available on our moderation page to support your teams in preparing for the 2025-26 assessment window.  

The training consists of a series of short videos covering essential processes, including:  

• how to access assessment materials 

• how to submit provider marks for moderation 

• how to view students selected for moderation and upload evidence. 

We recommend all colleagues involved in assessment administration view these videos regularly to ensure you remain confident and up to date with moderation requirements.  

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V Cert standardisation event  

Join us for a full-day, in-person training event focused on standardisation and best practice in assessment.  This is a fantastic opportunity to meet with our Provider Quality Assurance and Development team and like-minded practitioners to learn about, or expand your knowledge and understanding of, assessment and our qualifications.  

This event will be held on Wednesday 19 November at York Priory Street Centre. An early bird price for tickets is available until the end of September. 

Limited spaces available – book now to avoid missing out!  

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Late registration fees 

As of Friday 1 August, new late and very late V Cert registration fees apply for registrations made after Saturday 31 January 2026. These changes will ensure we have the resource to moderate your learners’ work in a timely manner and we can best support you during periods of high demand. Read more information on learner start dates and late registration fees in our 2025-26 fees and pricing guide.  

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Keeping in contact 

Please remember to keep your contact details up to date  

To ensure we can reach the right colleagues with important updates, please notify us of any staff changes, including changes to your head of centre, exams contacts and qualification programme contacts.  

To update your contact details, please email our Customer Support team or complete our form.  

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