Christmas office closure: We’re closing for the Christmas break from 5pm on Monday 23 December 2024 until 8:30am on Thursday 2 January 2025. Learn more.
Customer and learner support
Whether you’re an NCFE customer who needs to contact us, or a learner wanting to know where you can study NCFE qualifications, you’ll find all you need in the links below:
- Contact us
- Learner support
- Service messages
- Mandatory policies and fees
- Legal information
- Replacement certificates form: learners
- Replacement certificates form: centres
- Verification of achievement
- Malpractice and maladministration (includes forms for centre staff, learners and third parties)
- Assessment registrations and bookings
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