Claim learners’ certificates by Friday 11 July. If your qualification doesn’t include an external assessment and learners are expecting results in August, make sure to claim certificates by this date. For qualifications with external assessments, claim within two working days of receiving confirmed results. Find out more on our timely delivery of results page.
Support for skills assessment tools and resources
Welcome to our support centre for all our skills assessment tools and resources, where you’ll find expert guidance, videos, and FAQs for all our products in one place.
Whether you’re new to our diagnostic assessment tools and resources or you’ve been using them for years, we’re here to help you and your learners to have the best experience.
Guides
We’re continuously updating the guides section for admins, tutors and learners to make sure you have all the information and help you need.
Support videos
Find all our support videos for each of our products in one convenient place.
FAQs
Browse the answers to frequently asked questions about our tools and resources.
Contact us
Can’t find what you’re looking for? We’re here to help – simply call us on 0300 102 1023 or email the team on [email protected].