Understanding Customer Service in the Retail Sector (M/502/5821)

Understanding the Retail Selling Process (A/502/5806)

Understanding How Individuals and Teams Contribute to the Effectiveness of a Retail Business (J/502/5789)

Understanding How a Retail Business Maintains Health and Safety on its Premises (A/502/5823)

Understanding Retail Consumer Law (D/502/5801)

Understand How to Deal With Customer Queries and Complaints in a Retail Environment (J/506/2860)

Understanding Security and Loss Prevention in a Retail Business (K/502/5817)

Understanding the Handling of Customer Payments in a Retail Business (H/502/5797)

Understanding the Control, Receipt and Storage of Stock in a Retail Business (F/502/5810)

Understanding Visual Merchandising for Retail Business (A/600/0656)

Understanding How the Effectiveness of Store Operations Can Be Improved (H/502/5802)

The Principles of Food Safety for Retail (K/502/0178)

Understanding Environmental Sustainability in the Retail Sector (A/602/2317)

Understanding the Fashion Retail Market (M/600/0637)

Understanding How to Manage Stock for Customer Orders in Business to Business Services (D/505/3436)

Understanding the Storage, Monitoring and Replenishment of Fresh Produce in a Retail Outlet (K/600/0653)

Underage Sales Prevention for Retail and Licensed Premises (M/602/2234)

Understanding How Stocks of Newspapers and Magazines Are Controlled in Retail Outlets (Y/600/0650)

Equality and Diversity in the Workplace (K/506/2236)

Equality and Diversity in Society (D/506/2234)