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Replacement Certificates

The following services are available once a learner has achieved one of our qualification and/or units.

Replacement Certificates

We offer a replacement certificate service to both learners and Centres where the original issued certificate has been misplaced or damaged. 

A replacement certificate is an exact duplicate of your original certificate with ‘Replacement Certificate’ written on the certificate. The fee is £35, which includes the cost to locate, print and post your certificate.

Please complete the replacement certificate form (link below), with the required supporting information. Where a transcript was issued as part of your original certificate, a copy will also be included with your replacement certificate. 

Replacement certificates can only be requested for qualifications awarded within the last 10 academic years (from the date of application). For CACHE qualifications awarded prior to this, we may be able to issue a Proof of Qualification, provided we hold a record of your achievement on our database.

We are unable to issue either a replacement certificate or Proof of Qualification for any qualification awarded prior to 01 September 1994.

If you have any questions please email us - [email protected]


Your details:
(Marriage certificate, Deed Poll, other)

Please note

we will only approve name amendments on certificates in the following circumstances:

- Obvious Spelling Errors

- Evidence can be provided that the name was changed prior to original certification

- Gender Reassignment

- UK Protected Person Service Status

Please provide more detail in the "Reason for Request" field and we will be in contact with you if more information is required

Qualification Details
Your contact details:


On our dedicated website QualHub, you’ll find:

  • details on all qualifications including learning resources
  • approval forms to get started or offer additional qualifications
  • delivery support – from assessment windows to sample portfolios
  • quality assurance advice – prepare for and request a visit
  • online assessment support
  • direct claim status information
  • policies
  • much more.