Coronavirus (COVID-19) customer update

Keeping end-point assessment (EPA) on track

We’re committed to supporting our customers every step of the way. During these challenging times, we’re proud to demonstrate that commitment and offer you more when it comes to EPA.

From our free EPA offer for Nursing Associates to our check-in webinars with our team of experts, we are doing all we can to minimise disruption and support you and your apprentices.

Supporting you digitally  

To keep end-point assessment accessible and on track, we’ve proactively worked with our regulators to enable flexibilities and expanded our digital solutions so that all assessments can now take place remotely.

Our digital first approach allowed us to respond quickly to the changing situation presented by COVID-19 and meet the needs of providers, employers and apprentices, with proctoring successfully implemented straight away.

In recognition of the additional cash flow challenges many organisations are facing, we’ve reduced our prices where flexibilities have been applied and extended our payment terms to support you.

Keeping you in the loop

Not only have we been sharing clear guidance and updates on EPA flexibilities and the rapidly changing situation as soon as we have it, we’ve been joined by over 1,000 attendees at our weekly check-in webinars.

Staying in touch

At EPA Plus, we’re incredibly proud to work with the healthcare and childcare sectors. Our dynamic and forward thinking approach means that we will continue to support these crucial sectors with high quality EPA, with apprentices at the heart of everything we do.

Although we’re working remotely, our customer service still remains first class. We’ve been getting in touch with our customers with apprentices approaching EPA to offer our support. We’re here to help all of our customers in any way we can.

You can continue to contact us on 0191240 8950 or email [email protected]