Coronavirus (COVID-19) customer update
Keeping end-point assessment (EPA) on track
We’re committed to supporting our customers every step of the way. During these challenging times, we’re proud to demonstrate that commitment and offer you more when it comes to EPA.
Supporting you digitally
To keep end-point assessment accessible and on track, we’ve proactively worked with our regulators to enable flexibilities and expanded our digital solutions so that all assessments can now take place remotely.
Our digital first approach allowed us to respond quickly to the changing situation presented by COVID-19 and meet the needs of providers, employers and apprentices, with proctoring successfully implemented straight away.
In recognition of the additional cash flow challenges many organisations are facing, we’ve reduced our prices where flexibilities have been applied and extended our payment terms to support you.
Keeping you in the loop
Not only have we been sharing clear guidance and updates on EPA flexibilities and the rapidly changing situation as soon as we have it, we’ve been joined by over 1,000 attendees at our monthly check-in webinars.
EPA Plus webinars
Sign up to our upcoming webinars to stay in the loop and take a look at our previous sessions.
System links and support guides
We’ve created a number of support guides to assist you in using our systems for EPA admin and delivery, including guidance on remote EPA.