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Frequently asked questions

Your most common queries of the week with quick answers:

What do I do if I’m missing a Teacher Assessed Grde (TAG) or have submitted an incorrect TAG?

If, after you receive your learners’ results on 1 August, you find that there are some discrepancies, please follow this step by step guide which will take you through what to do if you discover a missing TAG, an incorrect TAG and more.

What is your appeals process and when do I use it?

You can find information on our appeals process here, with a full guide and webinar, as well as criteria for appeals. Please check the step by step guide for information on when the appeals process is appropriate.

How do I claim certificates?

You can do this via the portal in the ‘certification’ area.

How do I access results?

On our secure portal, you will be able to find:

  • learner results slips and CSV files for external assessment results to view and download from the results area
  • previous claims and eCertificates that you can view and download in the certification area.

You can find further information on using the Portal in the Portal User Guide.

Can I still submit Teacher Assessed Grades (TAGs)?

Yes, you can submit TAGs up until 31 August if necessary, letting your EQA know. However, there may be a need for additional sampling so we can not guarantee a release date for results. Find information on submitting TAGs here.

What are the plans for 2021-22 and where can I find the Ofqual consultation?

Ofqual and the DfE have now published their consultation on ​‘Arrangements for the assessment and awarding of vocational, technical and other general qualifications: 2021 to 2022’​ and you can find more information here, including our proposed response.

Where is your information on qualifications which are not awarded through a Teacher Assessed Grade (TAG)?

Information on qualifications which are not awarded through a TAG can be found here and you can find specific detail on how each qualification has been adapted in the ‘adaptation addenda’ which is found on the individual qualification pages on QualHub

Other queries:

What UMS will be awarded? Can you provide detail on raw marks and where to find them?

UMS scores awarded in summer 2021 will reflect the mid-point of the range for which the grade of the assessment corresponds, this approach was agreed to ensure fairness and consistency for all learners and we have aligned with other awarding organisations to ensure a consistent approach across the sector.

In calculating the UMS for grades in summer 2021 we have calculated the mid-point between the minimum and maximum UMS available for each grade. There will not be any raw marks for teacher assessed grades (TAGs), you will submit a grade to us as we will assign the mid-point UMS to that grade for use in the overall aggregation.

For example, the table below shows UMS boundaries for a Level 2 Technical Award, a learner on this qualification with a TAG of Level 2 Pass would be allocated a UMS of 103, the mid-point between 92, the minimum UMS available and 114, the maximum UMS available.

  • Maximum UMS Score* = 160
  • Level 1 Pass = 24
  • Level 1 Merit = 47
  • Level 1 Distinction = 70
  • Level 2 Pass = 92
  • Leve 2 Merit = 155

Where can I access NCFE’s approach to awarding for 2020-21 and which qualifications can be awarded through Teacher Assessed Grades?

Our approach to awarding for 2020-21 document, covering information on grades, is here. You can find which qualifications can be awarded through Ofqual’s qualification explainer tool.

What are the key dates and timings for Teacher Assessed Grade submissions and results, and when can I start submitting Teacher Assessed Grades?

Take a look at the key dates for your diary here.

How can I catch up on previous webinars?

As part of our support package to you, we are running an extended series of webinars to provide practical advice, examples and the opportunity to ask questions in advance to our expert team. You can catch up on our previous webinars through the links on our support for you page, or on our YouTube channel. You can also sign up for our upcoming webinars here.

Where can I find the Quality Assurance Policy for Awarding for 2020-21 and strategy form?

Please take a look at our Quality Assurance Policy for Awarding for 2020-21. This policy will support you with QA for 2020-21 and provides you with a clear overview of the quality assurance process expected for qualifications in Ofqual’s category A, B1 and B2. The policy outlines what was expected from centres in relation to preparing a Teacher Assessed Grade (TAG) strategy, internal quality assurance and preaparing for the external quality assurance process.

If a learner achieved a Centre Assessed Grade (CAG) last year, can we submit a Teacher Assessed Grade (TAG) this year for the same unit?

Yes - where an assessment was achieved in 2020 as a CAG and the learner is eligible for a TAG in 2021 for the same assessment, this can be submitted if required (following all published guidance and evidence requirements). It will not be prohibited solely on the grounds of previously receiving a CAG. Please note that all TAGs submitted will be reviewed through our external quality assurance processes, including monitoring for potential eligibility and maladministration concerns.


Can I claim a Teacher Assessed Grade (TAG) for a mid-flight learner?

Mid-flight learners (i.e. those who are not certificating this year), will be able to submit a TAG for unit level components for the units/assessments they would have expected to complete this academic year. If learners are submitting a TAG for an external assessment, learners may still be eligible for a resit opportunity next session where possible. The highest grade achieved from the TAG submitted this year and the resit taken next year will count as their final grade. Qualification grades awarded using alternative assessment arrangements in spring and summer 2021, will not be used to create performance table measures or qualification achievement rates at school or college level for use in accountability. The Department for Education (DfE) will provide further information on accountability arrangements in 2020-21 and 2021-2022 for mid-flight learners separately.


If you are a learner, you can access more information here.

We have also included below, some useful links from Ofqual: